Privacy Policy

Last updated: April 2026

Who we are

Be Your Best Lawyer Support is operated by Eugene Pienaar, a non-practising solicitor based in England and Wales. Our website address is https://www.beyourbestlawyersupport.com.

For data protection purposes, Eugene Pienaar is the data controller. You can contact us at [email protected].

What data we collect

We collect only the information necessary to provide our services and respond to your enquiries. This includes:

• Contact information — your name and email address when you contact us directly
• Usage data — anonymised information about how you use this website, collected via Google Analytics (including pages visited, time on site, and general location by country)
• Communications — the content of emails or messages you send to us

We do not collect payment information. Any purchases made through Be Your Best Lawyer (Payhip) are subject to Payhip's privacy policy.

How we use your data

We use your personal data only for the purposes for which it was provided:

• To respond to your enquiries and provide the services you have requested
• To send service-related communications following a guide purchase (you can opt out at any time)
• To understand how our website is used and improve it

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Legal basis for processing

We process your personal data on the following legal bases under UK GDPR:

• Contract — to provide the services you have requested
• Legitimate interests — to respond to enquiries and improve our services
• Consent — for any email communications you have opted into

Data retention

We retain your personal data only for as long as necessary to provide the services you have requested or as required by law. Email correspondence is retained for up to three years. You may request deletion of your data at any time.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at [email protected].

Cookies

We use Google Analytics cookies to understand how visitors use this website. These cookies collect anonymised data and do not identify you personally. You can disable cookies in your browser settings at any time. For more detail, see our Cookie Policy.

Third-party services

This website uses Google Analytics (analytics.google.com) and Resend (resend.com) for email delivery. These services process data in accordance with their own privacy policies. We have ensured that appropriate data processing agreements are in place.

Changes to this policy

We may update this Privacy Policy from time to time. The current version is always available at this URL. Material changes will be noted with an updated date at the top of this page.

Contact

If you have any questions about this policy or how we handle your data, contact us at [email protected].